Copyright © 2012
Macon Computer Repair
Here at Macon Computer Repair, we know that it’s important for you to know just how much you’ll be spending before you are handed the invoice. With that in mind, we have created a clear price policy designed to keep the costs easy to understand. In our shop, all prices are flat-rate. On site services are charged uncomplicated hourly rates.
The first step is defining the job. You may already have an idea about what you want to accomplish, be it virus removal, a hardware upgrade, fixing a specific software problem, or purchasing a peripheral device like a mouse, keyboard, speakers, monitor, or printer. Other times, you may just know that your computer is not working right. We can diagnose your system to find out what’s happening and what we can do about it. We will also determine what kind of hardware is already installed in your computer, and advise you about possible upgrade options.
Mileage charges have a $5.00 minimum.
General In-Home Service: $60/hr + Mileage
We will come to your location to diagnose and, if possible, fix whatever problem you may be having. Please note that network and dial-up modem problems usually must be repaired on-site. If a computer cannot be fixed on-site in a reasonable amount of time, we will ask permission to take it back to our shop for service, and you will be charged for a pick-up instead. Labor costs includes initial diagnosis. 1 hour minimum charge.
Pick up/ Drop off: $20 + Mileage
We will collect your system for shop servicing, or deliver it after in-shop services. Drop-off does not include setting up the computer.
Computer installation Service: $60 + Mileage
We will deliver and/or set up your computer, including connecting it to your internet service and/or home or office network, and install peripheral devices such as printers. Additional tasks will be charged our standard $60/hour rate.
Business Network Service: $70/hr + Mileage
Computer Diagnosis: $40
We find out what’s wrong and how much it will cost to fix it. We also report your hardware configuration.
Simple Hardware or Software Installation: $40
We install hardware or software, and make certain it works properly. This includes testing new memory for defects.
Complex Hardware Installations: $60
We install multiple parts and/ or motherboards. Notebook motherboard and LCD screen installations fall under this charge. PC motherboard installations fall under this charge.
Data Backup, Recovery, or Migration: $60
We will back up and/or migrate your data to a new computer or hard drive. We will attempt to recover data from a damaged or erased hard drive or flash memory (not a guaranteed service.) Includes one DVD or CD on request. Additional disks cost extra.
Virus Removal: $100
We remove any and all viruses that are detectable and attempt to repair the operating system. Not a guaranteed service. Only recommended if there are irreplaceable programs on the computer. Note that this usually takes longer than reinstalling the operating system.
Operating System Installation: $100 (includes tune-up)
-$20 if we do not need to backup data from the computer. We back up personal data such as email, pictures, documents, music, desktop, and installation files, then perform a clean reinstallation of the licensed operating system. If you wish an upgrade or downgrade of the OS, the new version must be purchased. Ask us about legal exceptions to this rule.
Notebook Motherboard Repair: $100
We will commission circuit board repairs, such as fixing a broken DC jack, via an established, reliable circuit board technician. 2 weeks estimated turnaround.
Online Parts Ordering: $20
We’ll shop online for you if you don’t like to give your credit card information on the internet. This charge is for up to 3 items. More items will incur an additional charge.
Warranty Negotiations: $40
We’ll contact your manufacturer's technical support and get your warranty honored so you don’t have to spend hours on the phone trying to understand what they are saying.
PC Tune-Up: $60
We will clean physically clean your computer to remove dust and debris, defrag your hard drive, optimize startup programs, and diagnose your hardware to ensure there are no problems.